Credit Controller

About Us

McCabes is an Australian Commercial, Government, and Insurance law firm with a reputation for providing high quality, timely legal services. Balanced with a strong internal emphasis on culture and values, we combine innovation with commercial savviness to deliver rewarding outcomes to all our clients.

The Opportunity

We are looking for a credit controller to join our finance team on a full-time basis. This role will be responsible for managing the firm’s credit control function, ensuring the timely collection of outstanding client invoices, and maintaining positive client relationships. You will collaborate with internal stakeholders to effectively resolve any billing or payment issues while adhering to legal and regulatory requirements.

Your main responsibilities will include:

• Credit Control: Manage the firm’s credit control function by monitoring and proactively chasing outstanding invoices to ensure timely payment.
• Collections Management: Contact clients via phone, email, or mail to discuss outstanding invoices, resolve payment queries, and negotiate suitable payment plans.
• Account Reconciliation: Conduct regular reviews and reconciliations of client accounts to identify discrepancies, resolve billing disputes, and ensure accurate financial records.
• Reporting: Generate regular reports on outstanding invoices, payment collections, and aging debts to provide accurate and up-to-date information to management.
• Relationship Management: Build and maintain positive relationships with clients, responding promptly and professionally to their queries or concerns, and providing excellent customer service.
• Billing Support: Collaborate with the billing team to address any discrepancies or issues related to invoice generation, ensuring accuracy and compliance with client agreements and billing policies.
• Credit Assessments: Assess and evaluate the creditworthiness of potential clients, conducting credit checks, and making recommendations on credit limits or payment terms.
• Legal Compliance: Stay updated on relevant legislation, regulations, and best practices related to credit control and debt recovery, ensuring compliance with legal and ethical requirements.
• Process Improvement: Continuously identify opportunities to enhance the credit control processes, streamline collections, and improve efficiency and effectiveness.
• Documentation and Record-keeping: Maintain accurate records of client communication, payment agreements, and any relevant correspondence related to credit control activities.

About you

The successful applicant will be able to build strong relationships and rapport with internal and external stakeholders from day one. They will bring a positive attitude and be able to effectively communicate in difficult situations and will ideally have:

• A bachelor’s degree in finance, accounting, or a related field is preferred.
• Minimum of 3 years of experience in credit control, accounts receivable, or a similar role, preferably within the legal industry or professional services sector.
• Sound understanding of credit control principles, debt recovery processes, and relevant legal and regulatory requirements in Australia.
• Excellent verbal and written communication skills with the ability to effectively engage and negotiate with clients and internal stakeholders.
• Strong interpersonal skills to establish and maintain positive relationships with clients, promoting a collaborative approach to debt resolution.
• Keen eye for detail to ensure accurate record-keeping, identify discrepancies, and resolve billing issues.
• Ability to analyse complex situations, identify root causes of payment delays, and propose effective solutions to mitigate credit risks.
• Strong organisational and time management skills to prioritise tasks, meet deadlines, and handle a high volume of client accounts simultaneously.
• Proficient in using Aderant or a similar practice management system, and Microsoft Office Suite (Excel, Word, Outlook).

What We Offer

In return, McCabes will provide you with the opportunity to work with a talented team in a flexible, inclusive, and innovative environment. We also promote a culture focused on the firm’s values – integrity, excellence, and courage – that provides opportunities to develop and progress your career.

We are small enough to give you the personal attention and career development to help you reach your full potential, yet large enough to provide the challenge of diverse, high-quality work and clients.

Other benefits include:

• Access to direct mentoring from senior members of the finance team
• A competitive salary commensurate with experience
• Health and wellbeing initiatives
• Learning and professional development programs; and
• Flexible work practices.

How to Apply

If you wish to apply for this position, please send your CV and cover letter to [email protected] or click the “Apply Now” button.

Please note that we are not accepting applications submitted by recruitment agencies for this position.

Applications close 3 October 2023