Chiara Rawlins
Principal
Upon application from ASIC, the Federal Court has determined that several terms contained within Bank of Queensland’s (BoQ) small business contracts are unfair.
This decision follows on from a suite of government reforms passed in 2020, under which the unfair contract terms regime was extended to apply to consumer and small business insurance contracts.
Notably, in November 2020 reforms were proposed which could see penalties handed down for parties using an unfair term in their standard form contracts and thus more bite to the unfair contract terms regime. However legislation implementing these laws is yet to be introduced into parliament.
In 2020 ASIC was successful in bringing a claim against another bank, Bendigo and Adelaide Bank, with the Federal Court declaring that their small business loan contracts contained terms which were unfair.
Since November 2016 the unfair contract terms protections have applied to standard form small business contracts. A contract will be standard form where the small business is offered a contract for financial products or services on a ‘take it or leave it’ basis – that is, where the small business has limited or no opportunity to negotiate the terms.
A small business under the unfair contract terms regime is defined as a business which employs fewer than 20 people. Further, for the regime to apply, the upfront price payable under the standard form contract must be either
The Federal Treasury has also suggested that they intend to amend the definition of a “small business” to include a business which has fewer than 100 employees or has had an annual turnover of less than $10,000,000 in the previous income year.
The key types of clauses that fall foul of the unfair contract terms regime include those that:
The Court found that the following terms were unfair:
There was no evidence, or even any assertion, that BoQ had relied on these terms or caused customers any loss or damage. However, it is important to note this does not have to be established for a term to fall foul under the unfair contract terms regime.
The Federal Court determined that the impugned terms were unfair from the start of the contracts and ordered that the unfair terms be replaced by new terms as agreed between the parties.
The Court also accepted an undertaking from BoQ that they would not use or rely upon any of the unfair terms in standard form contracts with small businesses in the future.
ASIC Commissioner Hughes warned that this decision reinforces that ASIC will take action against unfair practices in standard form contracts, whether it be for consumers or the small business community.
Commissioner Hughes also noted that this decision is a timely reminder for insurers to review their contracts following government reforms extending the reach of the regime to insurance contracts with individuals and small businesses which commenced in April 2021.
In light of the proposed reforms and potential extension of penalties, it is prudent to review any standard form contracts you may have with small businesses for unfair terms. Even if your contracts are not currently captured under the unfair contract terms regime, they may be soon as the discussion at treasury level suggests that reforms will soon be introduced to widen the reach of protections for small businesses.
To assist you undertake this exercise McCabes has created MC Act (Assess Contract Terms), an app that can be used to assess whether you are a party to a contract that is covered by the Unfair Contracts Regime and whether that contract contains any unfair terms. We encourage you to complete the free online assessment today.
McCabes has extensive experience acting in both contract and consumer law matters, and we are well placed to assist you understand how the unfair contract regime may apply to and affect your business contracts.