Helen Huang
Special Counsel
On 15 November 2024, the Personal Injury Commission (PIC) published its decision in Portillo-Vera v Insurance Australia Limited t/as NRMA Insurance [2024] NSWPICMP 758.
On 22 October 2019, the Claimant was involved in a low speed rear-end collision in a car park. The Claimant exited his vehicle in an attempt to exchange details with the other driver. However, the Claimant was confronted by angry motorists who were attempting to exit the car park.
The Claimant alleges he developed a non-threshold psychological injury as a result of the accident.
At first instance, the PIC Medical Assessor determined the accident was not the cause of the psychological injury and the events which followed the accident caused the exacerbation of the Claimant’s pre-existing persistent depressive disorder.
As the accident did not cause an injury, it follows the Claimant did not sustain an above threshold injury.
The Claimant sought a review.
The Review Panel agreed the accident did not cause the Claimant’s psychological injury for following reasons:
The Panel applied the following decisions in respect to causation, which were all similar factual scenarios:
116. In the matter of Allianz Australia Insurance ltd v Gonzales [2013] NSWSC 362 (Gonzalez) a similar factual scenario arose. In that case the claimant was seated in her car when another car reversed into her car. After the accident occurred the driver of the other vehicle made some telephone calls and then she was surrounded by a group of men. The behaviour of the men was intimidating. The insurer denied the psychological injury alleged. The insurer contended that any psychological harm was caused by the events that occurred after the collision thereby breaking the chain of causation and falling outside the scope of the MAC Act. It was found that the necessary link between the driving and the wrongful conduct of the driver and other men was not established.
117. In the matter of Pham v NRMA Insurance Limited [2015] NSWSC 1205 Harrison AsJ found that a Review Panel did not err in a similar factual scenario by determining the psychological injury did not arise from a motor accident. In his concluding remarks Harrison AsJ found:
46.I accept that sometimes it is difficult to determine whether or not injury was caused in the ‘use or operation of a motor vehicle’. However, the closeness of the link between an incident and the driving must be “very substantial” in order to satisfy the requirements of predominance, immediacy and proximity: Gonzales at [24].
As a result, the Claimant’s statutory benefits ceased at 52 weeks and the Claimant is not entitled to recovery common law damages.
The facts of this decision clearly demonstrate the Claimant’s main concern of distress was not the accident but the subsequent events that followed. As a result, the Panel was capable of applying the decisions of Allianz Australia Insurance ltd v Gonzales [2013] NSWSC 362 and Pham v NRMA Insurance Limited [2015] NSWSC 1205 in coming to that conclusion.
If you have a query relating to any of the information in this case note, or would like to discuss a similar matter of your own, please don’t hesitate to get in touch with CTP Insurance Special Counsel Helen Huang today.